Terms and Conditions

INTRODUCTION

Welcome to VinoTours.net, the website and online tour service of VinoTours LLC. This page explains the Terms of Use for online and website services. We look forward to traveling with you and your enjoyment of our various offerings.

Users of this service agree to be bound by this Agreement which applies to all visitors, users and others who access the Services (Users)

NOTIFICATION

Information contained in VinoTours brochures, flyers, website or advertising is not an offer or a contract. All arrangements provided by VinoTours and not by independent contractors is/are governed by the the Terms and Conditions printed on the Tour Contract/Invoice Tour Contract which shall be provided as part of the purchase process.

PAYMENT POLICY

A deposit of $500 s required to secure a confirmed reservation with final balance due no later than 90 days prior to tour commencement date. Reservations are subject to cancellation if payments are not received by the due date. Upon receipt of full payment, VinoTours agrees to provide services as described and set forth in a Participant Ticket Contract/Invoice and as modified by supplemental materials. Upon receipt of payment, Participants will be bound by terms and conditions of the Participant Ticket/Contract.

PAYMENTS

VISA, MASTERCARD, PayPal, checks and EFTs are all acceptable forms of payment. Payments are preferred by check made out to VinoTours LLC. To make a reservation please email us at the emails provided.

CANCELLATION POLICY

All cancellations must be in writing. Once received the following charges will apply. If cancelled within 46-91 days before departure, deposited funds will be refunded less $200 per person to cover expenses. If cancellation is received between 45 to 31 days before departure, 50% cancellation penalties will apply. For cancellations received 30 days or less to departure date no refund will be made.

UNSCHEDULED AMENDMENTS

Every effort will be made by VinoTours to adhere to the booked itinerary, including accommodation arrangements, however VinoTours reserves the right to change itinerary or offer accommodation of equal category if forced to do so in our judgement by circumstances beyond our control.

RESPONSIBILITY

VinoTours LLC is not the owner nor carrier and accepts no liability or responsibility whether occasioned by conveyance, reason or defect, for any injuries, damages, loss, accident, delay or irregularity occasioned by the acts or defaults of any company or person, or in carrying out the arrangement of the tour, as a result of any cause beyond the control of VinoTours. Guests specifically release VinoTours from any and all claims for loss or damage to baggage or property and for personal injuries or death and for all claims and any loss or delay, arising out of the acts, omissions or negligence of VinoTours or any carrier or independent contractors, such as vessel operators, air carriers, hotels, excursion operators, restauranteurs, spa professionals or other providers of services or facilities.

REFUSAL OF PASSAGE

VinoTours shall not be required to refund any amount paid by any tour participant who must leave the tour prematurely for any reason, nor shall VinoTours be responsible for the lodging, meals, return transport or other expenses incurred by such tour participant.

ADVANCED, CANCELLED OR DELAYS

VinoTours reserves the right to withdraw and/or cancel a tour or to make changes in the itinerary or hotel accommodations whenever, in its judgement, conditions warrant it. VinoTours may, at any time, cancel, advance, alter, substitute or postpone any scheduled tour and may, but is not obliged to, substitute transport, itinerary, or accommodations and shall not be liable for any loss whatsoever to guests for these actions.

TRAVEL PROTECTION

Travel protection plans as well as trip cancellation and out of pocket health insurance are not included as part of the tour contract. These are offered for purchase through third party vendors and subject to their terms and policies.

ITINERARIES, PRICE INCREASES AND OMISSIONS

Itineraries are subject to change or cancellation due to unforeseen circumstances. Prices shown here or on printed material are subject to change with or without notice. VinoTours is not responsible for omissions, printing or presentation errors and reserves the right to make corrections as required.

ARBITRATION AGREEMENT

Any controversy or claim arising out of or relating to these Terms and Conditions to the program or brochure, to information relating to the trip or products or services related to the trip shall be settles by binding arbitration to be conducted in Charlottesville, Virginia. Arbitration is the exclusive forum for dispute resolution and each party shall bear its own costs and expenses for resolution.